995app Terms and Conditions

1 Introduction and Consent

Welcome to 995app. These terms and conditions ("Terms") govern the use of the 995app platform and all its services. By visiting our website, creating an account, or using any of our services, you will be considered to have agreed to these Terms.

If you disagree with any part of these Terms, please refrain from using our platform. These Terms form a legally binding agreement, so it is necessary to read the entire document carefully.

995app is an online entertainment platform that offers casino games, sports betting and live dealer games. Our goal is to provide users with a safe, transparent and enjoyable gaming experience.

2 Account Registration

2.1 Registration Process

To open an account with 995app you must provide accurate and complete information. If any information provided at registration changes, our support team must be notified immediately.

2.2 Account Security

• Each person may open only one account.
• It is your responsibility to keep your account password confidential.
• Sharing your account with third parties is strictly prohibited.
• Any unauthorised access to your account must be reported to us immediately.
• The account holder is fully responsible for all activity on the account.

2.3 Accuracy of Information

Creating an account using false or misleading information is strictly prohibited. In such cases, 995app reserves the right to terminate the account and withhold deposited funds.

3 Eligibility and Age Requirement

To use 995app services you must meet the following conditions:

• You must be at least 21 years old. Use of this platform by minors is strictly prohibited.
• You must not reside in a jurisdiction where online gaming is prohibited by law.
• You are of sound mind and are using this service of your own free will.
• You do not have an active self-exclusion decision in place for any individual reason.

995app may request identity documents or other paperwork to verify age. Withdrawals may be held until this verification is complete.

4 Deposits and Withdrawals

4.1 Deposit Rules

• Minimum deposit amount: ৳500 per method.
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposited funds are generally credited to the account instantly.
• The correct reference number must be used at the time of deposit.
• Depositing funds through a third party is prohibited — use only a payment account registered in your own name.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals can only be made to the same account used for the deposit.
• The withdrawal process may be delayed until identity verification is complete.
• Any applicable bonus wagering requirements must be met before withdrawing funds.

4.3 Fraudulent Transactions

If any transaction is considered fraudulent or suspicious, 995app reserves the right to suspend the relevant account and funds until the investigation is complete.

5 Bonuses and Promotions

5.1 Welcome Bonus

New users are eligible to receive a 100% bonus on their first deposit up to ৳8,000. For example:

• ৳1,000 deposited → ৳1,000 bonus → total balance ৳2,000.
• ৳18,000 deposited → ৳8,000 bonus → total balance ৳26,000.

5.2 Wagering Requirements

A 15x wagering requirement applies to the welcome bonus. This means the combined total of the deposit and bonus must be wagered 15 times before the bonus funds can be withdrawn.

5.3 General Bonus Policy

• Each bonus has a specific expiry period; unused bonuses are cancelled at the end of that period.
• Combining multiple bonuses at the same time is generally not possible.
• If bonus abuse is suspected, 995app reserves the right to cancel the bonus.
• VIP members will receive weekly cashback benefits according to their tier.

6 Gameplay and Betting

6.1 Fair Play Guarantee

All games on 995app are operated in a fair and transparent manner. Our platform uses SSL encryption and modern security technology.

6.2 Technical Issues

• If a disconnection occurs during a game, the data saved on the server will be considered final.
• 995app reserves the right to review outcomes caused by technical errors.
• 995app is not responsible for losses caused by internet connection or device issues.

6.3 Betting Limits

Minimum and maximum bet limits are set for each game and betting market. These limits are displayed in the game interface and may change from time to time.

7 Responsible Gaming

995app places the highest priority on responsible gaming. We believe that entertainment should always be controlled and enjoyable.

7.1 Self-Control Tools

• The ability to set deposit limits.
• Requesting a gaming break or temporary timeout.
• The option to activate permanent self-exclusion.
• The ability to view a detailed breakdown of account activity and spending.

7.2 Seeking Support

If you feel that gaming is having a negative effect on your daily life, please contact us through our 24/7 live chat support. Visit our responsible gaming page to learn more.

8 Security and Privacy

995app is committed to keeping users' personal information secure. We use industry-standard SSL encryption and advanced security technology.

8.1 Data Collection

• Personal information provided at registration.
• Transaction records and gaming history.
• Technical information related to your device and browser.

8.2 Use of Data

Collected information will be used only for service improvement, identity verification and meeting legal obligations. Data is not sold to third parties. Read our privacy policy for more details.

9 Prohibited Activities

The following activities are strictly prohibited on 995app and may result in account termination:

• Playing games using bots, automated software or artificial intelligence.
• Creating or operating multiple accounts.
• Attempting to abuse or manipulate the bonus system.
• Colluding with other users to influence game outcomes.
• Attempting to exploit platform security vulnerabilities for unfair advantage.
• Depositing funds obtained from illegal sources (money laundering).
• Threatening or harassing any platform staff or other users.
• Operating an account under a false identity.

10 Account Suspension and Termination

10.1 Rights of 995app

995app reserves the right to temporarily suspend or permanently terminate any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Fraudulent or suspicious activity.
• Providing false information or failing to cooperate with identity verification.
• Where required to meet legal obligations.

10.2 User Rights

You may request to close your account at any time by contacting us via live chat or by emailing [email protected]. Any available balance after bonus wagering requirements are met can be withdrawn.

11 Limitation of Liability

995app is not liable for the following:

• Disruption to gameplay caused by internet connection issues.
• Delays or failures in the services of third-party payment providers.
• Financial losses resulting from gaming — gaming involves risk; only play with money you can afford to lose.
• Issues arising during unexpected technical failures or server downtime.

Our total liability shall in no case exceed the actual amount deposited in your account during the relevant period.

12 Changes to Terms and Conditions

995app reserves the right to change, amend, or update these terms and conditions at any time. For any significant changes, we will:

• Publish a new effective date on this page.
• May send a notification to your registered email.
• May display a brief notice at the time of login.

If you continue to use the platform after changes have been made, you will be considered to have accepted the revised terms and conditions. Therefore, please visit this page regularly.

If you have any questions about these terms and conditions, please contact us via our 24/7 live chat support or at [email protected].