21+ | Safe Gaming

995app Responsible Gaming — Your protection is our priority

Enjoy entertainment mindfully — 995app is always here for you with deposit limits, break tools, and self-exclusion.

Why is responsible gaming important?

995app believes online gaming should be purely for entertainment — not a source of stress or financial pressure. Responsible gaming means knowing your limits, taking breaks when needed, and asking for help when necessary. We want every member to have a healthy and enjoyable experience.

Thousands of players across Bangladesh enjoy cricket betting, slots, and live casino on 995app every day. But when gaming shifts from entertainment to habit, it can affect other areas of life. That is why we encourage all members to review their gaming habits and use our tools when needed.

Important: 995app is for those aged 21 and above only. Minors are strictly prohibited from creating accounts or participating in gaming. If you know of any minor attempting to access this platform, please contact us.

Our Protection Tools

Set Deposit Limits

You can set your own weekly or monthly maximum deposit limit. Once this limit is in place, it will not be possible to deposit beyond the set amount — eliminating the risk of overspending. Lowering the limit takes effect immediately; increasing it has a 24-hour delay.

Self-Exclusion

If you feel you need to stop playing, you can lock your account for a set period (from 30 days to permanently). During self-exclusion, no bonus offers or promotional messages will be sent and logging in will not be possible.

Time-Out

For a short-term break, you can take a Time-Out from 24 hours up to 30 days. Your account will be temporarily suspended during this time. The account reactivates automatically when the break ends — no need to contact us separately.

Reality Check Reminder

Set regular break reminders during your gaming session. A notification every 30 or 60 minutes will tell you how long you have been playing and how much you have spent — so you can make informed decisions.

Loss Limit

Set a maximum loss limit in advance on a daily, weekly, or monthly basis. Once the limit is reached, gaming will stop automatically for the remainder of that period — a simple way to keep financial losses under control.

Minor Protection

If there are anyone under 18 in your household, use parental control software on your device. 995app recommends using third-party filtering tools to prevent minors from accessing gaming sites.

Assess Yourself

If you answer "yes" to two or more of the questions below, please contact us or consider self-exclusion.

  • Are you playing repeatedly to try to win back money you have lost?
  • Are family or friends concerned about your gaming habits?
  • Is gaming affecting your sleep, work, or studies?
  • Are you taking on debt or spending your savings in order to play?
  • Do you feel restless or irritable when you try to stop playing?
  • Are you spending more time or money than you planned?
  • Are you being dishonest with family or friends about your gaming?

Practical Tips for Responsible Gaming

1

Set a budget. Before each gaming session, decide how much you will spend. The minimum deposit at 995app is ৳500 — start small and never use money set aside for essential expenses.

2

Limit your time. Set a timer before you start gaming. Use the reality check feature to keep track of how long you have been playing.

3

Do not play under stress. Gaming when you are feeling down, angry, or anxious reduces your ability to make good decisions. Take a break during these times.

4

Do not treat winning as certain. Gaming always depends on chance. Enjoy a win when it happens, but losing is normal — always keep that in mind.

5

Do not share your account. Your 995app account is yours alone. Do not let any friend or family member use your account, and keep it out of reach of minors.

6

Take regular breaks. Value the time you spend away from gaming — spend time with family, exercise, or focus on a hobby you enjoy.

How to Use the Tools

Set limits from Account Settings

After logging in to 995app, go to the "Account Settings" section. Click on the "Responsible Gaming" tab and set your deposit limit, loss limit, and session time limit. Changes are saved immediately.

Activate Self-Exclusion

Let our support team know via live chat that you want self-exclusion. They will help you complete the process. Alternatively, use the "Suspend Account" option directly from Account Settings.

Time-Out / Break Request

For a short-term break, contact us via 24/7 live chat or set a Time-Out yourself from Account Settings. Options of 24 hours, 7 days, or 30 days are available. Your balance remains protected during this period.

Reminders and Notifications

Choose your reality check interval from Account Settings (30 minutes / 1 hour / 2 hours). Each reminder will show a brief summary of your total session time and spending.

How to Get Help

If you feel gaming is having a negative impact on your life, do not wait — contact us. Our support team is available around the clock in Bengali.

995app Support Team

24/7 Live Chat (in Bengali)
The fastest way to get a response — start a chat from any page on the site.

We handle all responsible gaming requests with the utmost confidentiality. Your request will be completed without any judgment or questions.

Remember: Seeking help is a sign of courage. If you feel gaming is becoming a problem for you or your family, talk to us today. Your wellbeing matters most to us.

Age Verification and the 21+ Policy

995app strictly provides services to those aged 21 and above. We verify age at the time of registration and may request a copy of a national identity card or passport if needed.

If anyone creates an account using false information, the account will be cancelled and any deposited funds may be forfeited. We are committed to protecting minors.

Permitted

Any Bangladeshi citizen aged 21 or above

Prohibited

Anyone under the age of 21 — no exceptions

Questions About Responsible Gaming

Your account balance is fully protected during self-exclusion. Withdrawal will be possible once the exclusion period ends or after verification through our support team. No bonuses will apply during the exclusion period.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit has a 24-hour delay for protective reasons — this delay is there to protect your interests.

No. You will not be able to log in while a Time-Out is active. Once the set period ends, your account will be reactivated automatically. Your balance remains safe during this time.

Start by speaking with empathy and help them acknowledge the problem. Encourage them to contact the 995app support team. A self-exclusion request can be made via live chat or by emailing [email protected].

Yes, it is possible to have multiple protection tools active at the same time. In fact, this is recommended — using deposit limits, loss limits, and reality check together provides the most effective protection.

We verify age at the time of registration. If an underage person creates an account using false information, the account will be cancelled and all transactions will be reversed. To report this, email us at [email protected].

Start enjoying safely today

Play responsibly on 995app — cricket, slots, or live casino, enjoy all the fun safely.

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